| A.01.00.00 |
MANDATORY PROGRAMS |
| A.01.01.01S |
ESSENTIAL STANDARD: All hotel associates have been trained in the Sheraton Cares for You program. |
| A.01.02.01S |
ESSENTIAL STANDARD: Hotel has implemented the Starwood Hotel Expert/Rapid Response program or Guest Service Center. |
| A.01.04.01 |
ESSENTIAL STANDARD: Hotel staff members have completed the training for and implemented the learning from the Starwood Be Bright training program. |
| A.01.05.01 |
ESSENTIAL STANDARD: Hotel staff have completed and implemented the Starwood ABC's of Housekeeping training program. |
TAG: Brand-Standards Sheraton Sheraton-Brand