| STANDARD OPERATION PROCEDURE | ||||||
| DEPARTMENT: Front Desk | JOB TITLE: Guest Service Associate | |||||
| TASK NO: FD- REC 11.1 | TASK: Maintaining Inventory and Requisitions | |||||
| EQUIPMENT REQUIRED: Fidelio Workstation | ||||||
| WHAT TO DO | HOW TO DO | WHY | ||||
| To make a note in the | GSA- Front Desk rotated will mainly | To make requisition easier. Care | ||||
| communication logbook. | in charge of it. To write down the | about colleague convenience. | ||||
| things that are running low in supply. | ||||||
| Monitoring the par stock. | To check supplies against the | To ensure that there is always enough | ||||
| stand par stock. | supply available so as to provide | |||||
| superior service smoothly. | ||||||
| Raising the requisition form. | Make sure that this is done in timely | To hand requisition form on the | ||||
| Manner. | appointed day of the week. | |||||
| Look up in the communication | Receive information from other | |||||
| logbook. | colleague, pay attention to team work. | |||||
| Run through existing stock and | Clearly know the existing stock | |||||
| requisite enough suppply to maintain | by physical check so as to keep | |||||
| par stock. | consisitent service to guest. | |||||
| Get authorization from FOM. | ||||||
| Handling of requisition | To hand the form to a purchasing | Acknowledgment. | ||||
| from. | personnel for signature. | |||||
| Filing a copy of the | File it systematically in the requisitio | Record purposes. | ||||
| requisition form. | folder. | |||||
| PREPARED BY: | APPROVED BY: | |||||
| DESIGNATION | SIGNATURE / DATE | DESIGNATION | SIGNATURE / DATE | |||
TAG: Inventory Maintaining maintaining OPERATION Procedure procedure PROCEDURE Requisitions