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DEPARTMENT: Banquet |
JOB TITLE : Team Leader | ||||||
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TASK NO: SOP BQT 004 |
TASK: Daily Briefing | ||||||
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EQUIPMENT REQUIRED: White board and briefing book. | |||||||
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WHAT TO DO |
HOW TO DO IT |
WHY | |||||
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Daily briefing. |
To conduct pre-service briefing on: @ Hotel information. @ Daily room occupancy. @ VIP’s arrival/in-house. @ Customer delight practices. @ Customer’s comments. @ Daily chef’s special. @ Item/dishes to recommend. |
- To ensure staff are well informed on a daily basis to perform their job effectively. | |||||
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PREPARED BY: |
APPROVED BY : | ||||||
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DESIGNATION Service Manager |
SIGNATURE/DATE |
DESIGNATION General Manager |
SIGNATURE/DATE | ||||
TAG: Briefing Daily