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Valet Attendant Job Description - Laundry Department Manual

1. Organization Chart
2. Working Hours and Vacation Plan
3. Job Description Outlines
Laundry Manager
Supervisor
Guest Contact Coordinator
Sorter
Valet Attendant
Dry Cleaning Operator
Hand Washer
Machine Washer
Valet Presser
Uniform Finisher
Flat Worker
4. Operating Procedures for Guest Laundry Services
Pick up Guests' calls
Collection
Processes
Delivery
Express Service
5. Operating Procedures for Washing
F&B Linen
Room Linen
Spring Cleaning
6. Operating Procedures for Dry Cleaning
Guest Clothing
Staff Uniforms
Spring Cleaning
7. Operating Procedures for Hand Ironing and Pressing
Guest Clothing
Staff Uniforms
8. Operating Procedures for Flatwork Ironing
F&B Linen
Rooms Linen
9. Equipment
Introduction
Maintenance
Disposal
10. Chemicals
Laundry Supply Items
Dry Cleaning Supply Items
11. Special Procedures
File Procedure
Guest Laundry Hold
Lost & Found

Valet Attendant
  • Collects and delivers guest laundry, dry cleaning, pressing items in alternation, to and from the guest or floor pantries, according to the telephone record sheet.
  • Inspects clothing before dispatch and report to supervisor any items found in pockets of guests or damages.
  • Ensures that guest laundry, dry cleaning and pressing are collected and returned as quickly and efficiently as possible.
  • Checks carefully on the quality of guest items and the count before return to guests.
  • Pick up guest calls by names occasionally.

 

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