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Daily Briefing

DEPARTMENT: Banquet

JOB TITLE : Team Leader

TASK NO: SOP BQT 004

TASK:   Daily Briefing

EQUIPMENT REQUIRED: White board and briefing book. 

WHAT TO DO

HOW TO DO IT

WHY

 

Daily briefing.

 

To conduct pre-service briefing on:

@ Hotel information.

@ Daily room occupancy.

@ VIP’s arrival/in-house.

@ Customer delight practices.

@ Customer’s comments.

@ Daily chef’s special.

@ Item/dishes to recommend.

 

- To ensure staff are well informed on a daily basis to perform their job effectively.

 

 

 

 

 

 

PREPARED BY:

 

APPROVED BY :

 

DESIGNATION

Service Manager

SIGNATURE/DATE

 

DESIGNATION

General Manager

SIGNATURE/DATE

 


 

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